Grant Flow

TERMS OF USE

Clear guidelines for accessing and using our software

TERMS OF SERVICE AGREEMENT

Effective Date: 05/15/2026

These Terms of Service (“Agreement”) govern the access to and use of the software, platform, website, and related services (collectively, the “Services”) provided by Grant Flow Inc. (“Company,” “we,” “our,” or “us”). By accessing or using the Services, you (“Customer,” “User,” or “you”) agree to be bound by this Agreement.
  1. Acceptance of Terms
By creating an account, accessing, or using the Services, you acknowledge that you have read, understood, and agree to comply with this Agreement. If you are using the Services on behalf of an organization, you represent that you have authority to bind that organization to this Agreement.

2. Description of Services

The Company provides a software-as-a-service (“SaaS”) platform and related services designed to support users in grant writing, tracking, and management. We reserve the right to modify, suspend, or discontinue any portion of the Services at any time without liability.

3. Account Registration and Security

To access certain features of the Services, you may be required to create an account. You agree to:

  • Provide accurate and complete information;
  • Maintain and promptly update your account information;
  • Maintain the confidentiality of your login credentials; and
  • Accept responsibility for all activities occurring under your account.
You must notify us immediately of any unauthorized use of your account.

4. License Grant

Subject to your compliance with this Agreement, the Company grants you a limited, non-exclusive, non-transferable, revocable license to access and use the Services solely for your internal business purposes.

You shall not:

  • Reverse engineer, decompile, disassemble, or otherwise attempt to derive source code from the Services;
  • Copy, modify, distribute, or create derivative works based on the Services;
  • Use the Services for unlawful purposes;
  • Interfere with or disrupt the integrity or performance of the Services; or
  • Permit unauthorized third parties to access the Services.

5. Fees and Payment
You agree to pay all applicable subscription fees and charges associated with your use of the Services.

Unless otherwise stated:

  • Fees are billed in advance on a recurring basis;
  • Payments are non-refundable;
  • Failure to pay may result in suspension or termination of access to the Services.
We reserve the right to change pricing at any time upon prior notice.

6. Cancellation Policy

You may cancel your subscription at any time by providing written notice or through your account settings, if available. Cancellation will become effective at the end of the current billing period.

Unless otherwise required by law:

  • No refunds or credits will be issued for partial billing periods;
  • Subscription fees, setup fees, onboarding fees, and service fees are non-refundable.

Upon cancellation or termination, your access to the Services may be disabled, and we may delete your data after a reasonable retention period.

You are solely responsible for exporting or backing up your data before cancellation or termination.

7. Intellectual Property Rights

All rights, title, and interest in and to the Services, including all software, content, trademarks, designs, text, graphics, and technology, are and shall remain the exclusive property of the Company and its licensors.

Nothing in this Agreement transfers ownership rights to you.

8. Customer Data

You retain ownership of all data, content, and materials submitted through the Services (“Customer Data”).

You grant the Company a limited license to host, process, transmit, and use Customer Data solely as necessary to provide and improve the Services.

You represent and warrant that you have all necessary rights to submit Customer Data and that such data does not violate applicable laws or third-party rights.

9. Privacy and Security

We implement commercially reasonable administrative, technical, and physical safeguards designed to protect Customer Data.

However, no system can be guaranteed to be completely secure. You acknowledge and accept the inherent risks associated with internet-based services.

Our collection and use of information are also governed by our Privacy Policy.

10. Confidentiality

Each party agrees to protect the confidential information of the other party using reasonable care and not disclose such information to third parties except as required by law or necessary to perform obligations under this Agreement.

Confidential information does not include information that:

  • Is publicly available through no fault of the receiving party;
  • Was already lawfully known;
  • Is independently developed; or
  • Is lawfully obtained from a third party.

11. Disclaimer of Warranties

THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE COMPANY DISCLAIMS ALL WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR COMPLETELY SECURE.

12. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE COMPANY SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, DATA, REVENUE, OR BUSINESS OPPORTUNITIES.

THE COMPANY’S TOTAL LIABILITY ARISING OUT OF OR RELATED TO THIS AGREEMENT SHALL NOT EXCEED THE TOTAL AMOUNT PAID BY YOU TO THE COMPANY DURING THE TWELVE (12) MONTHS PRECEDING THE CLAIM.

13. Indemnification

You agree to indemnify, defend, and hold harmless the Company and its officers, directors, employees, affiliates, and agents from and against any claims, damages, liabilities, losses, and expenses arising out of:

  • Your use of the Services;
  • Your violation of this Agreement;
  • Your Customer Data; or
  • Your violation of applicable laws or third-party rights.

14. Suspension and Termination
We may suspend or terminate your access to the Services immediately if:

  • You violate this Agreement;
  • You fail to pay fees when due;
  • Your use poses a security or legal risk; or
  • We are required to do so by law.

Upon termination:

  • Your right to access the Services immediately ceases;
  • Certain provisions of this Agreement shall survive termination, including intellectual property, confidentiality, limitation of liability, indemnification, and payment obligations.

15. Governing Law and Venue

This Agreement shall be governed by and construed in accordance with the laws of the State of Virginia, without regard to conflict of law principles.

Any legal action or proceeding arising under this Agreement shall be brought exclusively in the state or federal courts located in Richmond, Virginia.

16. Changes to Terms

We may update or modify this Agreement at any time. Updated versions will be posted on our website with a revised effective date.

Your continued use of the Services after changes become effective constitutes acceptance of the revised Agreement.

17. Entire Agreement

This Agreement constitutes the entire agreement between you and the Company regarding the Services and supersedes all prior or contemporaneous agreements, communications, and understandings.

If any provision of this Agreement is held unenforceable, the remaining provisions shall remain in full force and effect.

18. Contact Information

If you have questions regarding this Agreement, please contact:

[email protected]